Ryanair — Punto de interés in Madrid

Reseñas de Ryanair

• Miranda

  Adicional 2015.11.07

  Worst airline I ever used in Europe. The promoted cheap tickets but then they charge you for everything. I was 3 hours early at the airport and when I was doing my check in they forced me to pay 50 euros each for my gf and I to check in. The girl at the booth told me to do it online and they won’t charge me but then, while I was doing it, I summited the check in and the system denied because it was too late even though my flight was at 9:45 pm and I was doing the online check in at 7 pm. On top of that It was raining and you have to walk to the airplane. They charge you for everything. Water, snacks, you nAme it! Seats were the worst. Worst service ever and is not even cheap. If you are flying for the first time with this airline be careful and read everything. This company is really shady.
• Montserrat

  Adicional 2015.10.15

  Ryanair, while servicing its customers with prices that are reasonable for flights in nearby countries (such as in my case, when visiting Spain, and flying to Morocco), knows nothing about customer satisfaction or conflict resolution. Aside from experiencing technical difficulties upon departing to Morocco when trying to check-in, my flight prior to and when boarding was equal, and my experience incredibly poor. The flight was announced to be delayed only 30 minutes, when the plane really landed over 2 hours later than scheduled. This caused for me to be stranded at the airport late in the night, as I arranged with my hotel to be picked up from the Marrakesh (RAK) airport, making me feel very unsafe. During the flight, one of the male flight attendants was being very flirtatiously aggressive with two women traveling together that I was sitting next to on the plane. Every time, in passing, the male flight attendant would take the opportunity to engage in unprofessional behavior with one girl in particular. At one point, the two exchanged phone numbers and planned to meet after the flight landed in Marrakesh (RAK), and this event even caught the attention of other passengers on the flight. Also, en route, many of the passengers that were traveling in groups were kneeling in the seats, and talking to friends that were sitting behind them. This happened in multiple groups and was never addressed by airline staff. My experience with Ryanair has been frustrating and communicated very clearly to those working with Ryanair, three times. Unfortunately, it seems that Ryanair is a company that knows its own rules and regulations very well, and if you do not (as a passenger), you are considered unfortunate and will only receive a mere apology for any uneventful experience had with the airline. Paying a small amount more for another airline is much advised.
• Florencia

  Adicional 2015.10.11

  Such a disappointment, click bait, golden digger way of treating your customers. Unbelievably sad and disgusting.
• Emily

  Adicional 2015.09.17

  To be honest with you, it's not as bad as people make out, it's exactly what you'd expect from a budget airline, it's cheap and cheerful and you arrive at your destination. What more could you ask for? If you're looking for luxury, then choose another airline like BA, but if you're looking for an inexpensive getaway. It serves it's purpose. Highly recommended for last minute bookings due to the price.
• Antonia

  Adicional 2015.02.01

  Traveling with this company in the past 7 years without any problem, or complaints. The check in process has changed in such a disappointing way: Seats are assigned automatically to you. Means you will get the middle seat automatically. If the two of you travel together, you will get two middle seats 14 rows away from each other. If you don't accept it, you can change for: 6 euros per person (4×6=24 euros in total for a return ticket). If you accept it at the first place you can change it again for 10-13 euros per person. (40-52 euros for your return ticket).
• Adicional 2015.01.02

  The service is not that cheap at all if you take into account all things and extras you have to pay (even to sit two passengers together, a total rip-off). Tiny planes and truly uncomfortable seats.On top of that, the customer service is absolutely terrible, a total waste of time and money. The airport staff pretty rude; however, the crew are really nice.
• Mia

  Adicional 2013.12.06

  Worst airline ever, a total fraud.
• Mariana

  Adicional 2013.04.13

  And we already paid for the whole travel 400 euros!!! And we still need to pay if we want to sit together.